OEM License in The Nutshell One Year of Updates, Upgrades & New Features Each purchase of Serdera Groupware Proprietary License comes with the One Year of Updates, Upgrades & New Features Full Source Code Source code for Serdera Groupware Proprietary is included with the purchase by Software Vendors to provide peace of mind to its End-Users. Perl, Php & C++ API Serdera Groupware OEM License provide vendors with a full set of APIs with in-depth documentation that assist with the additional development and integration of applications on top of Serdera Groupware, Collaborative Integration Platform. Re-brand Serdera Groupware OEM License allows for re-brand as the Software Vendor's product for re-sale however it is mandatory that the statement “Powered by Serdera Groupware“ is place into the re-brand OEM product. One Year of Priority Phone & Rapid Online Support When you purchase Serdera Groupware OEM License, your product key is linked in our system to your priority support level. This support levels only applies to the Software Vendor and NOT the End-Users. The Priority Support Technical Team will responds during standard business hours. Priority support requested via phone is given priority placement at the head of the phone queue, and is handled before all standard support calls during normal technical support hours. A response may be a technical solution, or in the case of a larger problem, an acknowledgment with a status report.